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Insights

A Look Back at the Past 18 Months of IPO Activity in the Biotech/Pharma Market

// Monica Rivera Beam, PhD

July 23, 2014 - Since the first quarter of 2013, there has been continual talk and focus on the apparent “window of opportunity” for early stage biotechnology and pharmaceutical companies to go public. Let's take a look at 18 months of IPOs to provide a perspective on what types of companies have gone public, how venture capital firms and other early investors have benefited, and how the market in general has received these companies.
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Managing the Little Things

// Zack Mansfield

June 25, 2014 - The role of a startup’s CEO is one which requires an insane amount of multi-tasking and focus.  One day you might be hammering out the intricacies of your product or having a customer conversation to validate product/market fit.  Then the next you’re taking meetings with insurance guys to make sure you have the right policies in place to protect your business.  Oh yeah, you’re also responsible for raising the capital needed to grow and, more often than not, you’re doing some kind of sales too. 
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Best Practices for Establishing Your Client Services Team

// Kurt Ruesch

June 25, 2014 - Kurt Ruesch, Square 1 Bank Founder and Director of Client Services, offers quick thoughts and tips on establishing a client services team and fostering your service culture.
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Zendesk vs. Box.com: Why Investors Are Split

// Ho Nam

June 11, 2014 - Contrary to what some might think, the two companies are completely different. Both are growing, but Zendesk is on a credible path to profitability and growth.
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Creating Credible Startup Financials

// David Ehrenberg

June 11, 2014 - Hopefully this won’t come as a surprise to you…accurate financials are essential. Yep, they are. Credible startup financials are an invaluable tool for evaluating your company’s financial health and for business planning. They’re also crucial when you’re seeking funding.

Creating credible financials is a detailed process, but if you follow these steps, you’ll be on your way to satisfying even the most calculating investors.
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How FilterEasy Turned a Mistake into a Chance for Fandom

// Zack Mansfield

June 11, 2014 -

Ever had a poor experience with a new supplier and vowed to never use their service again?  We’ve all been there.  Learn how FilterEasy turned a disappointed customer into a fan for life through excellent customer service and commitment to make it right.

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