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Insights

Three Common Types of Banking Fraud and Ways to Protect Yourself

// Laura Danni

August 5, 2014 - Bank fraud can be devastating to your personal and business finances.  More and more tools and techniques are used by thieves and scam artists to steal your identity and money, or corrupt your business.  In this three part series, I will discuss a few common banking fraud and security threats, plus some prevention tips suggestions that can help minimize your chances of falling victim to a fraud incident.
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Entrepreneurs in the Academy: the Role of Entrepreneurship in Engineering Education at Research Universities

// Trevor Loy

July 23, 2014 -

Nearly twenty years ago, Dr. Tom Byers came to Stanford University with an audacious idea.  He believed that entrepreneurship education ought to be a fundamental part of the curriculum for every student in the fields of science, technology, engineering, and mathematics (STEM).  Moreover, he argued that rigorous scholarly research on the entrepreneurial process should be a fundamental part of the broader academic mission of a research university.  To drive these ideas, he founded the Stanford Technology Ventures Program (STVP), and was joined a few years later by STVP Executive Director Tina Seelig.  

 

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Best Practices for Establishing Your Client Services Team

// Kurt Ruesch

June 25, 2014 - Kurt Ruesch, Square 1 Bank Founder and Director of Client Services, offers quick thoughts and tips on establishing a client services team and fostering your service culture.
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Managing the Little Things

// Zack Mansfield

June 25, 2014 - The role of a startup’s CEO is one which requires an insane amount of multi-tasking and focus.  One day you might be hammering out the intricacies of your product or having a customer conversation to validate product/market fit.  Then the next you’re taking meetings with insurance guys to make sure you have the right policies in place to protect your business.  Oh yeah, you’re also responsible for raising the capital needed to grow and, more often than not, you’re doing some kind of sales too. 
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How FilterEasy Turned a Mistake into a Chance for Fandom

// Zack Mansfield

June 11, 2014 -

Ever had a poor experience with a new supplier and vowed to never use their service again?  We’ve all been there.  Learn how FilterEasy turned a disappointed customer into a fan for life through excellent customer service and commitment to make it right.

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Zendesk vs. Box.com: Why Investors Are Split

// Ho Nam

June 11, 2014 - Contrary to what some might think, the two companies are completely different. Both are growing, but Zendesk is on a credible path to profitability and growth.
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