Important Notice to Credit Card Clients

We would like to make you aware of a recent “phishing” scam attacking multiple financial institutions across the country.   Individuals are receiving text messages reporting technical issues with their credit or debit card requiring them to reactivate their account.  They are provided a phone number to reply to and when reached, an automated system requests they enter their full 16-digit account number.  In this case, the number was (443) 563-1902; however, this is a common scheme and the number can change very quickly.     

This practice, known as SMiShing, involves the use of text messaging to commit fraud. SMiShing is when a fraudster sends you a text message appearing to be from a government agency or financial company attempting to get you to provide your personal information. If you followed the fraudulent instructions, you may unknowingly be providing your confidential information to allow the fraudster to gain access to your accounts.

At this time, we do not have any reports that Square 1 has been targeted; however, if you receive one of these messages, do not respond.   If you have already responded to a similar message, please have contact your Client Services Specialist to report your card as potentially compromised.   

As a reminder, Square 1 will  never  request your full 16-digit account number via text message.   Should you ever receive a similar message from any financial institution, always confirm these requests with the financial company using the contact information on your statement before providing the information. Do not use the contact information provided within the suspicious text message.

If you receive this, or any other message requesting account numbers or password information, please contact your Client Services Specialist.

For more information about other types of security and fraud issues, please visit: www.square1financial.com/security

Square 1 Bank Client Services